FedEx proof of delivery
How can you get FedEx proof of delivery?
How do you obtain FedEx signature proof?
Track the shipment on FedEx, then choose the option to obtain proof of delivery. In the documented Hong Kong market, an account number can be required for signature proof. FedEx Signature Proof of Delivery can include a signature image when available. Provanza returns the official FedEx PDF when available.
FedEx’s Track API documentation describes Signature Proof of Delivery as a delivery document that can include the recipient’s signature image, subject to availability. The public customer-support path starts with the tracking result rather than a universal document library.
Access differs by market, shipment, and account relationship. The current native Provanza FedEx flow does not ask users for destination postal input, but that does not mean FedEx never requests additional verification. Provanza retrieves the carrier document through requests only. If FedEx does not return an eligible proof, Provanza reports that outcome and does not manufacture an official-looking replacement.
Official carrier PDF when the carrier makes one available.
Where is the FedEx proof option shown?
FedEx directs recipients to track the shipment and select the obtain-proof option. The documented Hong Kong flow can request the shipper’s FedEx account number for a signed proof.
The available detail depends on the shipment and market. Use the choices displayed for that tracking result.
What can a FedEx signature proof contain?
FedEx documents SPOD as a proof record that can include a signature image when one is available.
Provanza returns the carrier-supplied PDF as official. It does not infer a signature or generate a carrier document when FedEx supplies none.
Questions and answers
What limits apply to FedEx proof access?
- Is the FedEx proof returned by Provanza official?
- Yes, when FedEx makes its PDF available. Provanza returns that carrier-issued file without replacing it with generated evidence.
- Does FedEx proof always show a signature image?
- No. FedEx states that Signature Proof of Delivery can provide the signature image when it is available.
- Can FedEx require an account number?
- Yes, in the documented Hong Kong market, signature proof can require the matching FedEx account number. Other markets can differ.
Official sources
Carrier access can vary by market, service, account, and date.